Yes, LocalClarity's Automation Center now has the ability to notify Users when they receive a new Google Question or Answer, or when there is an update to a Question or Answer. The following article will break down how to set the automations up to keep you ahead of the public when it comes to Q&A's.
First, head to the ReviewsInbox. In the top right corner, select the Automate button to open up the Automation Center:
ReivewsInbox-Automate Once in, select Create Automation and follow these steps:
1.When a Google Q&A is
2. received, and contains new question, new answer, updated answer, updated question. These are the four choices, hypothetically you could select all four in one automation.
2b Optional. and only if geography, location, store code, account, group is option dropdown. Select one per additional criteria. This is important if you only want to be notified for a specific store, region, or group.
3. then notify user select user
4. Create Automation
Now, based on how the Automation was set-up, the User(s) will be notified every time the Q&A criteria is met. Users can create different automations for different locations, groups, or scenarios. Remember that the public can respond to Q&A questions, so make sure to stay one step ahead and control your locations' answers.
For additional questions, contact support@localclarity.com