How do I bring less visibility to older/negative reviews on Google that still appear as one of the top reviews, despite having other positive reviews?

How do I bring less visibility to older/negative reviews on Google that still appear as one of the top reviews, despite having other positive reviews?

As a review and reputation management service, we understand the importance of maintaining a positive online presence. To bring less visibility to older and/or negative reviews on Google that are still appearing frequently when your business is searched, we recommend several strategies:

Firstly, ensure you are responding to your negative reviews professionally and in a timely manner. This shows potential customers that you take customer feedback seriously and are committed to addressing their concerns.

Secondly, encourage satisfied customers to leave positive reviews to push the negative review(s) or older reviews further down the list. The more positive reviews, and the higher the volume of those positive reviews, the less likely older/negative reviews will appear in your businesses immediate Google Business Profile.

Thirdly, you can consider using Google's "Flag" feature to report any fake or inappropriate reviews. Google may remove the review if it violates their policies.

Finally, our team here at LocalClarity can work with you to develop a comprehensive review and reputation management strategy that includes ongoing monitoring and response to reviews, as well as proactive measures to improve your overall online reputation.

Please reach out to us at hello@localclarity.com for additional support or with any of your questions!


    • Related Articles

    • What types of negative reviews will Google remove?

      There are seven different types of negative reviews that Google will remove from a business listing. To become more familiar with what reviews can and cannot stay live, look into Google’s review guidelines for more information. 1. Wild, Baseless ...
    • Why can’t I ask for Yelp reviews?

      Yelp absolutely prohibits businesses from soliciting reviews from their customers. Soliciting reviews can cause you to receive a “review solicitation penalty,” which can make your business locations less likely to appear on Yelp. We strongly ...
    • Does Google automatically remove reviews?

      Yes, reviews do get removed automatically by Google.  This is generally due to IP address issues (multiple reviews for the same network location) or when the review contains a word Google doesn’t like, such as profanity or racial terms. The review ...
    • How do you download just Google reviews?

      To download reviews from one specific source, you should follow the process as described in this article, but with one additional step: Go to the Data Download tab within Settings, Select the date range you wish to download reviews from, Select the ...
    • Can I import reviews into GMB from other platforms?

      Life is a bit easier when everything is in one place. Unfortunately, that isn’t possible with reviews.  As each review site has unique forms for consumers to fill out and unique criteria for evaluation, there is not a way to import reviews to Google ...