Industry Corner
Reporting Duplicate Questions in Google My Business
Some types of businesses get a lot of different users repeating the same question (e.g., "how much is admission to the attraction?") in the Q&A section of their GMB listing. Posting the same question over and over by the same person is subject to ...
Does the location of the review help my business rank better in that area?
Let’s say that your business ranks well in downtown near your location but as you go farther away your map rank drops (this is completely expected given Google's reliance on proximity as a primary signal). If you secure reviews from these further way ...
Is there any benefit in seeking backlinks directly to my GMB page?
There is no discernible benefit in getting links to your Google My Business page. Partly because it's not really a page anymore, and partly because your site needs all the good, relevant links it can get.
Do keywords in your GBP descriptions matter?
A great question was presented in a forum: Has anyone tested if it helps you rank for keywords if they are added to the Google Business Profile description field? If it does have an impact, has keyword stuffing in the descriptions been punished by ...
What are the factors for a Google Review to be marked Most Relevant?
In displaying their list of reviews, Google doesn't show the reviews in chronological order by default. Instead, reviews are shown by what Google refers to as "Most Relevant". What criteria is used by Google to decide if a review is more relevant? In ...
My Customer's Review Was Deleted by Google, What Can I Do?
This is a frequent question posted by frustrated business owners. "Trying to build up our company's GMB reviews. I received an awesome review yesterday from a recent client -- it was very kind and thoughtful -- exactly the sort of thing I want on my ...
Can I Block the Public From Adding Images to my Locations?
It's not possible to prevent users from adding pictures of your business, there is no such functionality, Google encourage people to post pictures of the businesses they patronize. This question came to our attention from a the Google Community ...
Can I Turn Off the Question & Answer Section on Google Business?
For the most part, brands do not have the ability to turn off or disable the Q&A section on their GMB listing as there is no option via the GMB interface, API control or from requesting to Google Support to turn off this section for a specific ...
Products vs Services for Lawyers
Here is a great question presented in a local search forum. "I have heard that the Products section of GMB is hot right now and it should be utilized while it is being prominently displayed. However, most of the clients that I manage are lawyers/law ...
Are there negative SEO implications of phone number replacement on a local directory site?
Another great question posted in a forum from an agency that is worried that having different phone numbers posted on different directory websites for a business might cause issues with SEO. Question "Does anyone know if there are negative SEO ...
Why does Google keep calling me?
There are only a few reasons that Google may call a business, but Google does not make unsolicited sales calls from an automated system. Google's automated calls are non-sales related, and are typically calls to schedule an appointment or confirm GMB ...
What are the factors for a Google Review to be marked Most Relevant?
Google doesn't show the reviews in chronological order by default. Instead, reviews are shown by what Google refers to as "Most Relevant". What criteria is used by Google to decide if a review is more relevant? In order to find out, Local Search ...