FAQs
How to reestablish an API connection for Google Business Profile Accounts
The reason you are seeing error messages similar to the example above is due to the API connection of your Google listing being expired. What expired means is that the initial connection to LocalClarity is no longer valid and requires the connection ...
Using the Country Code Field for creating a Facebook location?
To create new Facebook listings, the ISD Country Code is required as a separate value for a complete international phone numbers. You can include the Country Code number (just the number, no plus sign or other marking) in column Q of the 'Create New ...
What are Google Review Likes?
There seems to be chatter among industry experts regarding whether liking a Google review has any influence in Google's decision to highlight it or not. It seems that reviews that've received at least one like are about 5x as likely to become a ...
How do I request ownership of a Google business listing?
If a Google Business listing has already been verified and you're authorized to manage the listing, you can request ownership from the current listing owner. Storefront business listings To request ownership of a storefront business from the current ...
When Creating a Facebook Location, is the State Field Required?
When creating a new location in Facebook, it is important to fill out all required fields of information before pressing the update button. Although it is not highlighted in red as a mandatory field to create a location, listing the State of your ...
Does creating Facebook listing in LocalClarity automatically publish?
Yes! When a listing is created, we are sending the location data to Facebook and that information is used to automatically create and publish a listing. The only way that a listing going be deactivated is by logging into your Facebook account, going ...
Can I Integrate LocalClarity to Waze?
Although it is currently not possible to Integrate directly with Waze to LocalClarity, there is still a way to push updates from LocalClarity and to see them reflected in Waze. The location details found in Waze like reviews, photos, phone number, ...
Can I reply to TripAdvisor reviews directly in the platform?
Currently no; TripAdvisor does offer API connectivity. However it does not have the full capabilities you would normally find. The API currently only offers access to the details of all locations associated with a connected account. We do have plans ...
If I change the passwords to my integrated accounts, will it affect the connection in LocalClarity?
Yes, this will invalidate the connection token to our platform and the client will need to reconnect. Luckily, reestablishing a connection is the same as the initial set up. Go to the integrations tab, select which authorized connection you would ...
Can I access the version of the app and the country of Reviewer for Google Play Store?
Google Play Store’s API provides us with the app version, but not the country of the reviewer. We plan to continue monitoring this and will provide updates if/when this access changes. For more information on Google Play Store, or on setting up ...
Which Google Business Profile integration should I use?
The LocalClarity platform currently supports two methods to connect to your Google reviews, direct authorization and public indexing. You can see the choices presented in the Settings > Integrations section marked as Authorized Google and Indexed ...
I see two integration options for Booking.com, which should I select?
***As of early 2023, Booking.com has canceled its API program. We are working with them on their new program which might offer similar functionality by indexing reviews into the platform, timeline is TBD*** The LocalClarity platform currently ...