LocalClarity Roles

User Roles

Roles create a hierarchical system within LocalClarity, where different users can have different levels of access to the platform. This article breaks down how an Admin can establish roles, and the granularity in which role permissions can be set. 

Manage Roles
To see an overview of the Roles within your Profile card, head to Settings-Manage Roles, as shown below.
Settings-Manage Roles
Manage Roles shows all of the roles you have set in your profile, the number of users in each role, who created the role, and action items. Before going into the different parts of this view, let's cover adding a new role. This can be done by selecting the blue Add Role box in the top right corner. That will bring you to a scrolling page with many different options to choose from:

First, name the new role. In this example, the role is for the boss, so it's named Patron. 
Every blue slider is an on/off switch for certain features of the platform. These features are broken down into:
  1. Feature Access Management
  2. ReviewsInbox Control
  3. Manage Location Edit Control
  4. Settings Subtab Visibility
When set to On, each feature can be changed to Read (read only), Write (can respond pending approval), Publish (can respond/make changes), or Download (can download data). 
Add Role-Manage Role
At the bottom of this screen there is the option to 'Select an existing filter'. This is another way to customize permissions even further. For example, let's say you want a store manager to have full access to everything in the platform related to their store, but not any other location. If there is no filter currently created for that, you can create a new filter within the Manage Roles page by selecting the blue box 'Create New Filter'. Selecting that will bring up the criteria for the filter, as shown below. In this example, everything is unchanged except a specific location is selected. In this case it would be helpful to name the filter after the location name.  
Manage Roles-Create New Filter
Now that you have the Roles and Filters created, returning to the Manage Roles screen will allow you to make any changes if needed. Under Actions for the role, selecting the Pencil icon brings you to Role Details. From Role Details you have three tabs:
1. Assign Users
In this view you can select Users in your profile to move into or out of the group. Easily select the users you wish to assign and move them over.
Role Details-Assign Users

2. Edit
This will bring you to the same slider screen as Add Role. You can change any of the sliders or filters that were set initially. You can not edit a default role. 
3. Delete
You can not delete a default role. If you delete a created role, any users in this role will be reset to READ ONLY.


Roles are a great way to structure your team's use of the LocalClarity platform and can be fully customized to your needs.
For additional support reach out to support@localclarity.com
    • Related Articles

    • How do I delete a user or disable their login?

      Removing a user from Local Clarity is quick and easy. Users with Owner, Admin, or a custom role with 'Write' access to the Settings page are able to remove other users. Click 'Settings' then 'Manage Users' Click 'Edit' next to the name of the user ...
    • How do I change the security permissions of a user?

      In the event that you wish to change the role assigned to a user, the process is simple: Click 'Settings' then 'Manage Users. Click 'Edit' next to the user whose role you wish to change. Settings-Manage Users-Edit 3. Select a new role then 'Save' ...
    • How do I invite new users to my account?

      We allow every account to have an unlimited number of users. We also make it very easy to invite new users to the platform. Adding New Users Both user and role management is controlled in the Settings section of platform. When you navigate to ...
    • Google "TrueListings"

      Validating Google public facing listing details has been a lengthy and tedious process, until now. Clients now have the option of validating their Google public facing listing details against their Google Business Profile database directly in their ...
    • How to Handle "Pin_Drop_Required" message when creating GBP Listings

      This is a rare Error Code that Google provides to users when trying to create a listing and is provided when the address does not have corresponding coordinates within Google Maps. When the listing is being pushed for creation, the location details ...