How does the ReviewsInbox™ work?
Do you prevent AI models from retaining review responses?
LocalClarity only uses the OpenAI API for sentiment analysis and OpenAI explicitly states that it does not use data submitted to it using the API for training its models. However, the data is stored for 30 days for abuse/misuse monitoring. Please see ...
ReviewsInbox™ Filtering
The ReviewsInbox™ in LocalClarity is a home of your reviews across different connected platforms. The reviews are presented in chronological order, with the most recent reviews showing up first. Filtering allows you to see specific reviews within the ...
Recent Reviews are not showing in my ReviewsInbox
Within LocalClarity there can be many connections to Google and sometimes the API connection that allows us to communicate stops. This is not an unexpected phenomenon that randomly happens. Expired API tokens happen when a user who made the initial ...
Where is the Review I just Left for My New Listing?
When creating a new listing, you may want to get reviews for your location as fast as possible. So you go in and leave a review to see if that will help jumpstart your new listings. However, when you go into LocalClarity, you don't see anything ...
How can the review response date be before the review date?
Google only permit a single container for each elements of the review (i.e., reviewer, review image, rating, comment, date) and the response (response, date). While this keeps the content structured (versus platforms like Facebook that offer multiple ...
What name will show on my review responses?
All published responses are presented as "Response from the owner" on Google. Within LocalClarity, the name of the individual that responds will be presented in the ReviewsInbox™ and be available in the review download files for user performance ...
Can I create my own folder in the ReviewsInbox?
Many of our clients use our tagging system to track groups of reviews based on various criteria. Our review tags operate like a folder system based on what each client needs. How to create and assign a review tag: ReviewsInbox-New Review Tag-Add Tag ...